Shipping policy
Free Shipping on All Orders
We offer free shipping on all orders. No minimum purchase required.
Order Processing
All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays. Once your order has been processed, you will receive a confirmation email with your tracking information.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 5–9 business days |
| United Kingdom | 5–9 business days |
| Canada | 5–9 business days |
| Australia | 5–9 business days |
| New Zealand | 5–9 business days |
Please note that delivery times are estimates only and are not guaranteed. Delays may occasionally occur due to customs processing or events outside our control.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number so you can follow your order every step of the way. If you haven't received your tracking information within 5 business days of placing your order, please contact us at infoloomith@gmail.com.
Customs and Import Duties
International orders may be subject to customs fees or import duties depending on your country's regulations. These charges are the responsibility of the customer and are not covered by Loomith. We recommend checking with your local customs office for more information.
Lost or Delayed Orders
If your order hasn't arrived within the estimated delivery window, please contact us at infoloomith@gmail.com and we'll investigate immediately. We'll do everything we can to resolve the issue as quickly as possible.
Contact Us
For any shipping questions, reach out to us at infoloomith@gmail.com and we'll get back to you within 24 hours.